Bkash customer care details guide

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Bkash is a mobile banking system in Bangladesh operated by BRAC Bank Limited. Now I gonna focus all on Bkash customer care. You can send and receive money, cash in and out from outlets and make payments with your phone, with and without the internet. You can even run a savings account and get a loan from BRAC bank through the Bkash service.

How to open a Bkash account

To access this service, you don’t need to go through any account opening hassle. You just need to dial *247# from your phone and go through the given steps on your screen. 

You will need to go to any of these 3 places along with these documents:

  1.  Bkash digital registration point You will need:
  • Mobile phone (you can have a smartphone or feature phone, either of them will do).
  • National ID card original copy. 
  1. Agent point

These points are basically some vendors or merchants who have an E-KYC. They will send your information to the Bkash center. You will need:

  • Mobile phone
  • NID original copy and photocopy
  • One copy of the passport-size photograph
  1. Customer care You will need:
  • Mobile phone
  • NID (Photocopy)/ Driving License (Original and Photocopy)/ Passport (Original and Photocopy)
  • One copy of the passport-size photograph
  1. Bkash customer care center You will need to bring:
  • Mobile phone
  • NID (Original or Photocopy)/ Original Driving License /Original Passport.
  • One copy of the passport-size photograph

You will have to fill up a registration form and provide your fingerprint. You also need to be careful about your signature, because it will be verified in case you lose your sim or fall into any issue. 

Activate Your bKash Mobile Menu

After going through the registration process, you will have to set a pin code that is unique to you thus nobody can access your account even if they have your phone. 

To do this, follow the steps:

  • 1. Dial *247# to go to Bkash mobile menu
  • 2. Choose “Activate Mobile Menu
  • 3. Enter a 5-digit PIN for your bKash Account
  • 4. Re-enter the PIN to confirm

Keep your pin code secret. 

Forgot your pin code?

It is pretty common to forget the pin code. In this case, you can ask for help on Bkash customer care.

If you are using the Bkash app:

Tap on ‘Forgot PIN?’ from the app’s login screen.

  • Select the ‘Reset PIN’ option.
  • You will get a verification code message on your phone, but you won’t have to do anything, it will be added automatically. 
  • Select confirm button.
  • Scan your face as per the instructions on your screen.
  • Do not close the app, it will take time to verify you.
  • Enter the temporary PIN number sent by bKash and tap on the confirm button.
  • Enter a new 5-digit pin number of your choice.
  • Confirm new PIN
  • Re-enter the app to be sure that it is working.

If you are using a feature phone/ do not have the app

  • After dialing *247# type 9 and select My bKash.
  • Change PIN by replying 3.
  • Enter your current pin number.
  • Enter a new 5-digit pin number.
  • Confirm again with the new PIN number.
  • You will get a confirmation message on your phone and the new PIN will be set.

Call to solve your problem

You can solve most of your problems by just calling customer care. Dial 16247 or 02-55663001. This service will charge you a standard call rate. To solve any Bkash you may also call Bkash customer care.

You can get help by sending a mail here: support@bkash.com

You can chat with them in real time at https://livechat.bkash.com

They have a Facebook fan page, where you can get all the updates they add from time to time: https://www.facebook.com/bkashlimited

Where can you find Bkash customer care

Maybe you are stuck in a situation where you need the authority of this service. In this case, you need help from a customer care center. A lot of outlets are there for your service, employed directly by the service provider. You may also get information about Bkash cash-out charge details.

In these centers, you will find needed information and primary support. 

Here are the addresses of customer care points all around Bangladesh :

Source: Bkash Official Website

All Bkash customer care Center By Location

DistrictThanaService PointAddressLandmark
BagerhatMorrelganjMorelganj, BagerhatSonali Bank road, MorelganjOpposite Sonali Bank.
BagerhatMonglaCustomer Care – Mongla, BagerhatR.M Rana Telecom, Abdul Hai Sarok, Shop No- 180, Mongla, Bagerhat, KhulnaOpposite of Pourashava Building
BandarbanLamaCustomer Care – Lama, BandarbanApu Enterprise, Matamuhuri Shopping Complex, Lama Bazar, Lama, Bandarban.Opposite of Lama Kendrio Hori Mondir
BarisalBakerganjCustomer Care – Bakerganj, BarisalAl-Mubassir Telecom, Stall No-10, Holding no-113, Bakerganj Super Market, Sadar Road, Bakerganj, Barisal.Near Krishi Bank
BarisalGournadiCustomer Care – Gournadi, BarisalNazma Electronics & Mobile Corner, Khan Market, TNT Moor, Gournadi, BarisalWest side of Pilot High School
BarisalWazirpurCustomer Care – Wazirpur, BarisalBhai Bhai Telecom, Dhamura Bondor, Amina Ahmed Bhaban, Wazirpur, BarisalGround Floor of Agrani Bank
BholaLalmohanCustomer Care – Lalmohan, BholaM/S Mitu Telecom, Pouro Market, Sadar Road, Lalmohan, BholaBeside Bhumi Office
BrahmanbariaKasbaCustomer Care – Kasba, BrahmanbariaBehind Brac Bank ATM Booth
BrahmanbariaBancharampurCustomer Care – Bancharampur, BrahmanbariaShimanta Telecom, Alhajj Khorshed Alam Commercial Complex, Viti Jhograrchar, Durgarampur Road, Bancharampur, BrahmanbariaNorth side of Upazila Parishad.
BrahmanbariaSarailCustomer Care – Sarail, BrahmanbariaM/S Shihab Enterprise, Hazi Abu Taher Market(Ground Floor), Khati Hata, Bissho Road Mor,Sarail, BrahmanbariaBeside of Tisha Bus Counter
ChandpurShahrastiCustomer Care – Shahrasti, ChandpurM/S Sabeha Enterprise, Shahrasti Gate, Doabhanga, Shahrasti, Chandpur.Beside Shahrasti Medical Service (Pvt)
ChapainawabganjShibganjCustomer Care – Shibganj, ChapaiM/S Noor Enterprise, Shibganj Mohila Degree College Market, Shibganj Bazar, Shibganj, ChapainawabganjLeft Side of Shibganj Mohila Degree College gate
ChuadangaAlamdangaCustomer Care – Alamdanga, ChuadangaDulu Mobile and Computer, Hajir More, Alamdanga, ChuadangaBeside Bhumi Office
DhakaKeraniganjCustomer Care – Keraniganj, DhakaBismillah Mobile Point, Bondo Dakpara [Highway Road], Zinjira, Keraniganj, DhakaOpposite of Brac Bank
DhakaKeraniganjCustomer Care – Atibazar, DhakaBondhon Video And Telecom Center, Ati Bazar , Keraniganj, DhakaOpposite Of Suchona Community Center
DhakaNawabganjCustomer Care – Nawabganj, DhakaRipan Electric and Mobile Jagat, Nawabganj Bazar, Nawabganj Dhaka, Kolakopa, DhakaOpposite of Sahid Minar
DhakaDoharCustomer Care – Dohar, DhakaOpposite of Joypara High School
DhakaDakshinkhanCustomer Care – Dakshinkhan, DhakaSkycell Telecom, 245 Gaoair Vandari Market, Dakshinkhan, Dhaka- 1230Kazi Barir Mor
DhakaJatrabariDhaka Jatrabari Customer Care CenterRohama Complex, Ground Floor, 314/A/6, South Jatrabari, Dhaka-1204Beside Jatrabari Boro Madrasah Road
DhakaSabujbaghCustomer Care – Sabujbagh, DhakaFantasy Telecom, 126/1, Bashar Shopping Complex, Uttar Mugdapara, Mugda, Dhaka-1214Beside of Mugda Thana
DhakaShyampurCustomer Care – Jurain, DhakaNumber One Bhai Bhai Telecom, 38, Postogola (D I T Industrial Area), Shyampur, DhakaBeside of Shyampur Thana
DhakaWariCustomer Care – Wari, DhakaArabi Enterprise, Narinda, Wari, Dhaka.Goria Moth Mor
DhakaDhamraiCustomer Care – Dhamrai, DhakaAzmeri Telecom (Kalu Gazi Super Market), Kalampur Bazar, Dhamrai, DhakaThe ground floor of Jamuna Bank
DhakaSavarCustomer Care – Savar, DhakaKhan Enterprise (Shop – 5), Holding No – B34, RS Tower (1st Floor) Savar, DhakaSavar Bus Stand
DhakaSavarCustomer Care – Hemayetpur, SavarMayer Doa Telecom And Departmental Store, Hatem Ali super market, Purbahati Road, Hemayetpur, Savar, DhakaOpposite side of Zamal Clinic
DhakaSavarCustomer Care – Zirabo Bazar, AshuliaRaju Dewan Super Market, Zirabo Bazar, Ashulia, Savar, Dhaka.Opposite of Silver Apparels Garments
DhakaPallabiCustomer Care – Pallabi, MirpurJibon Tori Enterprise, House- 44, Road- 07, Block- A, Pallabi, Mirpur 12.North Side of Baitul Salam Jame Masjid
DhakaLalbaghCustomer Care – Lalbag, DhakaTwin Trading, 100 Ajimpur Road, Lalbagh, DhakaBeside Viqarunnisa School and College
DhakaRamnaDhaka Banglamotor Customer Care CenterNasir Trade Center, 1st Floor, 89, Bir Uttam C.R Datta Sarak, Dhaka-1205.Opposite of Sonar Tori Tower
DhakaRampuraCustomer Care – Banasree, DhakaGround Floor of Eastern Banabithi Shopping Complex
DhakaMotijheelCustomer Care – Motijheel, DhakaBhuiyan World Express, City Center Buiding Ground Floor [Backside], 90/1 Motijheel Commercial Area, Motijheel, DhakaNear the Motijheel Police Station
DhakaDemraCustomer Care – Demra, DhakaBuy Sale And Telecom, Matuail New Market (1st floor), Konapara Stand, Demra, Dhaka1st Floor of Matuail New Market
DinajpurBirampurCustomer Care – Birampur, DinajpurArafat Distribution 1, Chairman Market(Birampur Bazar), Beside of Upazilla Gate, Birampur, Dinajpur.Beside of Upazilla Gate
DinajpurParbatipurCustomer Care – Parbatipur, DinajpurSumi Telecom, Gyanankur School Market, Parbatipur, Dinajpur.Near Gyanankur School Main Gate.
DinajpurBochaganjCustomer Care – Bochaganj, DinajpurM/S Tabassum Telecom, Upazila Road, Bochaganj, DinajpurNear PDP Building
FaridpurBoalmariCustomer Care – Boalmari, FaridpurJamson International, Boalmari Main Road, Ground Floor of Krishi Bank, Boalmari, FaridpurIn front of Bata Show Room
FaridpurBhangaCustomer Care – Bhanga, FaridpurMehedi Store and Mobile Center, Bhanga Town, Near Bhanga Courtpar, Bhanga, Faridpur.Ground Floor of Khandakar Tower
FeniDaganbhuiyanCustomer Care – Daganbhuiyan, FeniMeraki Plus, Majid Mansion, Bangla Bazar, Feni Road, Daganbhuiyan, Feni.
GaibandhaSadullapurCustomer Care – Sadullapur, GaibandhaRafiqul Telecom, Naldanga Bazar, Sadullapur, Gaibandha
GaibandhaPalashbariCustomer Care – Palashbari, GaibandhaArefin Traders, Babu Super Market,Kalibari Bazar Road,Palashbari, Gaibandha.Beside Gaibandha Bus Stand
GaibandhaSaghataCustomer Care – Saghata, RangpurSaikot Telecom, Bonapara Bazar, Saghata, GaibandhaIn front of Police Todonto Kendro
GazipurSreepurCustomer Care – Sreepur, GazipurShafiuddin Master Complex, Mawna Road, Sreepur Chowrasta, Sreepur, GazipurBeside Jayeda Multicare Hospital
GazipurKapasiaCustomer Care – Kapasia, GazipurOpposite side of Dutch Bangla Bank
GazipurGazipur SadarCustomer Care – Board Bazar, GazipurFariya Store, Board Bazar, Masjid Road, National University, Gazipur Sadar, Gazipur.Behind Masjid Market
GazipurSreepurCustomer Care – Sreepur, GazipurShafiuddin Master Complex, Mawna Road, Sreepur Chowrasta, Sreepur, GazipurBeside Jayeda Multicare Hospital
HabiganjNabiganjCustomer Care – Nabiganj, HabiganjMama Telecom, Bausa, W-09, Nabiganj Sadar, Nabiganj, HabiganjBeside C.N.G Scooter Station.
HabiganjBaniachongCustomer Care – Baniachong, HabiganjM/S Limon Telecom, Shyamoli Mansion, Notun Bazar, Baniachong, HabiganjBeside Notunbazar Jame Mashjid
HabiganjChunarughatCustomer Care – Chunarughat, HabiganjMizan Telecom, Chunarughat Masjid Market, Moddhyo Bazar, Chunarughat, Habiganj.In front of Chunarughat Thana.
HabiganjMadhabpurCustomer Care – Madhabpur, HabiganjNupur Computer and Telecom, Sayham Future Complex, Shop 132, Madhabpur, Habiganj.Opposite of Pubali Bank
JamalpurIslampurCustomer Care – Islampur, JamalpurM/S Jihad Junayed Enterprise, Main Road, Islampur, JamalpurBeside of Islampur Markaz Old Jame Masjid
JamalpurSarishabariCustomer Care – Sarishabari, JamalpurJoni Telecom, 6852 Shimla Bazar Road, Sarishabari, JamalpurSouth side of Sharishabari R.D.M. Model Pilot High School
JhenaidahKaliganjCustomer Care – Kaliganj, JhenaidahM/S Hadi Varieties, Hospital Road, Kaliganj Bazar, Kaliganj, Jhenaidah
JoypurhatAkkelpurCustomer Care – Akkelpur, JoypurhatM/S Raihan Stationary, Thana Road, Akkelpur, Joypurhat.Beside Akkelpur Thana
KhagrachariManikchariCustomer Care – Manikchari, KhagrachariMahi Telecom, Manikchari Bazar,Kendrio Mosjid Market, Manikchari, KhagrachariManikchari Bazar
KhagrachariGuimaraCustomer Care – Guimara, KhagrachariMaa Telecom, Jhaliyapara, Guimara, KhagrachariJaliyapara Bazar
KhagrachariMatirangaCustomer Care – Matiranga, KhagrachariTrisha Electric And Mobile Center, Main Road, 3 No Goli Matiranga Bazar, Matiranga, KhagrachariMatiranga Bazar
KhagrachariRamgarhCustomer Care – Ramgarh, KhagrachariPower Point Computer, Wapda Market, Masterpara, Ramgarh, KhagrachariRamgarh Bazar
KhagrachariLaxmichhariCustomer Care – Laxmi Chari, KhagrachariSmriti Digital Studio And Servicing Center. Laxmichhari, KhagrachariLakshmichari Bazar
KhagrachariDighinalaCustomer Care – Dighinala, KhagrachariOrvil Cooling Corner, Ward No-07, Dighinala, KhagrachariDiginala Bus Station
KhagrachariMohalchariCustomer Care – Mohalchari, KhagrachariBappi Telecom And Library, MayisChawri Bazar, 4 No Mayischori, Mohalchari, KhagrachariMayischori Bazar
KhagrachariPanchariCustomer Care – Panchari, KhagrachariRafi Computer And Robi Seba, Panchari Bazar, Panchari, KhagrachariPanchari Bazar
KhulnaTerokhadaCustomer Care – Terokhada, KhulnaSumon Telecom [Terokhada Supermarket], Katenga Bazar, Terokhada, KhulnaIn front of the Terakhada Bus Stand
KishoreganjHossainpurCustomer Care – Hossainpur, KishoreganjKhan Enterprise, Dipeshwar Mor, Hossainpur, Kishoreganj.Dipeshwar Mor Gol Chattar
KurigramNageshwariCustomer Care – Nageshwari, KurigramGround Floor of Sonali Bank
KurigramUlipurCustomer Care – Ulipur, KurigramJim Computer, K C Road, Ulipur, KurigramWest side of Janata Bank
KushtiaMirpurCustomer Care – Mirpur, KushtiaJosna Confectionary ,Upazilla Sarak, Mirpur, KushtiaBeside Upazila Porisad
KushtiaBheramaraCustomer Care – Bheramara, KushtiaWest side of Rupanjali Cinema Hall
LalmonirhatKaliganjProgga Telecom, Tushbhander, Kaliganj, Lalmonirhat.Near Tushbhander Kali Mondir
LalmonirhatHatibandhaCustomer Care – Hatibandha, LalmonirhatLam Yea Dot Com, Upazila Chatter, Hatibandha, Lalmonirhat.South side of Krishi Bank.
LalmonirhatPatgramCustomer Care – Patgram, LalmonirhatMaya Enterprise, Puratan Bus Stand, Station Road, Patgram, LalmonirhatOpposite Side of Puratan Bus Stand
MadaripurKalkiniCustomer Care – Kalkini, MadaripurAli Telecom, Kalkini Mas Bazar, Kalkini, Madaripur, BarisalOpposite of Singer Showroom
MadaripurRajoirCustomer Care – Rajoir, MadaripurAmin Telecom, Rajoir Bazar Main Road, Rajoir, MadaripurBeside Girls School
ManikganjHarirampurCustomer Care – Harirampur, ManikganjKhalid Telecom, Jhitka Bazar Girls School Mor, Harirampur, ManikganjBeside Agrani Bank
ManikganjSaturiaCustomer Care – Saturia, ManikganjRajib Telecom, Saturia High School Market, Saturia Bus Stand, Saturia, ManikganjRupali Bank Building
ManikganjGhiorCustomer Care – Ghior, ManikganjNearby Ghior Bus Stand
MeherpurGangniCustomer Care – Gangni, MeherpurAshik Talha Mobile House, Kathuli More, Meherpur Road, Gangni Bazar, Meherpur.Beside Sonali Bank
MunshiganjSreenagarCustomer Care – Sreenagar, MunshiganjKamal Telecom, Molla Mension, Sreenagar, MunshigonjOpposite Of Union Parishod
MymensinghFulbariaCustomer Care – Fulbaria, MymensinghLin Telecom and Digital studio, City Center Market, Mymensingh Fulbaria main road, Fulbaria.Nearby Bangabandhu Chattar.
MymensinghBhalukaCustomer Care – Bhaluka, MymensinghChannel Enterprise, Hazi Rafikul Islam Shopping Complex(1st Floor), Kashor Road, Square Master Bari, Bhaluka, MymensinghBeside Abdul Goni Master School and College
MymensinghMuktagachaCustomer Care – Muktagacha, MymensinghBeside Boro Masjid.
MymensinghPhulpurCustomer Care -Phulpur, MymensinghM/S Avinanda Enterprise, Anjum Market(1st Floor), Phulpur Bus Stand, Phulpur, Mymensingh.1st Floor of National Bank Building.
NaogaonMandaCustomer Care – Manda, NaogaonM/S M S Telecom, Deluabari Bazar, Manda, Naogaon
NaogaonPatnitalaCustomer Care – Patnitala, NaogaonSmart Mobile Complex, Sarkar Market, Dhamuirhat Road, Nazipur, Patnitala, NaogaonWest side of Public Cemetery
NarayanganjAraihazarCustomer Care – Araihazar, NarayanganjVai Vai Enterprise, 1st Floor, Pinky Super Market, Araihazar Bazar, Araihazar, NarayanganjPinky Super Market
NarayanganjRupganjCustomer Care – Borpa, RupganjFahad Telecom, Borpa Bus Stand, Borpa, RupganjBeside Puraton Masjid
NarayanganjSonargaonCustomer Care – Sonargaon, NarayanganjRajon Mobile Shop, Bhuiyan Plaza, Thana Road, Sonargaon, NarayanganjBeside New Sheba Medical
NarsingdiMonohardiCustomer Care – Monohardi, NarsingdiZihad Telecom, Hazi Bhaban, Manohardi, NarsingdiWest side of Bhumi office
NatoreSingraCustomer Care – Singra, NatoreMithu Biddut Bitan, 44, Siddiq Super Market, Upazila Road, Singra, NatoreIn front of Dutch Bangla Bank Booth
NatoreLalpurCustomer Care – Lalpur, NatoreVai Vai Electronic, Kofil Uddin Super Market, Lalpur Tri-Mohoni, Lalpur Bazar, LalpurGround Floor of Uttara Bank.
NetrokonaKenduaCustomer Care – Kendua, NetrokonaDorgah More
NetrokonaKalmakandaCustomer Care – Kalmakanda, NetrokonaJonony Telecom, Kalmakanda Purbo Bazar, Kalmakanda, Netrokona.Kalmakanda Stadium Mor
NilphamariDimlaCustomer Care – Dimla, NilphamariMizan Enterprise, Upozila Biponi Kendro, Dimla, NilphamariGround floor of Upazila Biponi Kendro.
NilphamariJaldhakaCustomer Care – Jaldhaka, NilphamariMobile Mart, Shop No# 63, Bari Market, Mosollahpatti Road, Jaldhaka Bazar, NilphamariGround Floor of Agrani Bank Ltd.
NoakhaliCompaniganjCustomer Care – Companiganj, NoakhaliA S Communication – 2, Ayesha Hoque Tower (Ground Floor), Bashurhat College road, Companiganj, NoakhaliBeside Govt Mojib Collage
NoakhaliChatkhilCustomer Care – Chatkhil, NoakhaliSky Re-arrange Ltd., Center Point [Ground Floor], Badalcot Road, Chatkhil, Noakhali.Beside Islami Bank ATM Booth
PabnaBeraCustomer Care – Bera, PabnaJannat Telecom And Digital Studio, Hajji N Jaman Shopping Complex, Fulbagan More, Kashinathpur, Bera, Pabna.Beside Grameen Phone Center
PabnaChatmoharCustomer Care – Chatmohar, PabnaMahfuz Telecom, Chatmohar Government Degree College Road, Narikel Para, Chatmohar, Pabna.Opposite of Chatmohar Government Degree College Gate.
PabnaSujanagarCustomer Care – Sujanagar, PabnaImran Electronics, Sarder Super Market, Sujanagar Bazar, Sujanagar, PabnaNear Bazar Masjid
PabnaIshwardiCustomer Care – Ishwardi, PabnaM/S Khan Telecom, Ma Plaza, Natunhat Mor, Chor Shahapur, Ishwardi, PabnaBack Side of Janata Bank
PanchagarhBodaCustomer Care – Boda, PanchagarhSwaranika Enterprise, Khadeja Super Market, Boda, PanchagarhNRBC Bank Building
PatuakhaliKalaparaCustomer Care – Kalapara, PatuakhaliTarin Business Center (Shop-01, New Society Market), Oil Mill Road, Kumarpotti, Kalapara, PatuakhaliBeside of Oil Mill Mosque
PirojpurNesarabadCustomer Care – Nesarabad, PirojpurSwarupkathi Bazar( Dakkhin Par), Tetul Tola, Nesarabad, PirojpurGround floor of Pubali Bank
PirojpurBhandariaCustomer Care – Bhandaria, PirojpurShuvo Electornics, Sher e Bangla Sarak, Sardar Market, Bhandaria, PirojpurEast Side of Islami Bank
RajbariBaliakandiCustomer Care – Baliakandi, RajbariSurjo Mobile Corner, Elishkol Bus Stand, Baliakandi, Rajbari.Beside Baliakandi Bus Stand
RajbariKalukhaliCustomer Care – Kalukhali, RajbariJayed Telecom, Rafique Market, Agrani Bank Road, Kalukhali, Rajbari.Beside Agrani Bank
RajshahiGodagariCustomer Care – Godagari, RajshahiOpposite of Godagari Fire Service and Civil Defence Station
RajshahiTanoreCustomer Care – Tanore, RajshahiSultan Telecom, Shop No: 01, Hazi Market, Thana More, Tanore, RajshahiOpposite of Tanore Thana
RangpurMithapukurCustomer Care – Mithapukur, RangpurGround Floor of Trust Bank.
SatkhiraKalaroaCustomer Care – Kalaroa, SatkhiraShop Name: Kalaroa Mobile Bazar, Chourasta Mor, Kalaroa Bazar, Kalaroa, SatkhiraIn front of Kalaroa Govt. G.K.M.K. Pilot High School
SatkhiraAssasuniCustomer Care – Assasuni, SatkhiraModern Library, Assasuni Govt. College Road, Assasuni, Satkhira.Beside Assasuni Govt. College
SherpurNalitabariCustomer Care – Nalitabari, SherpurM/S Alfi Telecom Center, Shahana Siraj Market, Araijani Bazar, Nalitabari, SherpurOpposite of Nalitabari Eye Hospital
SunamganjTahirpurCustomer Care – Tahirpur, SunamganjRasel Electronics & Mobile Zone, Shop No-1, Modina Market, Badhaghat Bazar, Tahirpur, SunamganjBeside of Badhaghat Jame Masjid
SunamganjDeraiCustomer Care – Derai, SunamganjMobile Zone Sales And Servicing, College Road, Derai, SunamganjOpposite side of Hajera Clinic
SunamganjJagannathpurCustomer Care – Jagannathpur, SunamganjNext Telecom, Powro Point, Jagannathpur, SunamganjOpposite of City Bank
SunamganjDowarabazarCustomer Care – Dowarabazar, SunamganjRumana Telecom, Thana Masjid Market, Dowarabazar, SunamganjOpposite of Dowarabazar Thana
SylhetOsmaninagarCustomer Care – Osmaninagar, SylhetM/S Ali Store, Batin Manshon, Dakshin Goalabazar, Osmaninagar, SylhetGround Floor of Batin Manshon
SylhetGowainghatCustomer Care – Gowainghat, SylhetTaller House, College Road (Gowainghat Bazar), Gowainghat, SylhetBeside Pubali Bank.
SylhetBalaganjCustomer Care – Balaganj, SylhetAlim Mobile Gallery, Madan Mohan Market, Pashchim Bazar, Balaganj, SylhetNear to Pubali Bank
SylhetBeanibazarCustomer Care – Beanibazar, SylhetYashfin Enterprise, Inner College Road, 2nd Goli, Beani Bazar, SylhetInner College Road, 2nd Goli.
TangailBhuapurCustomer Care – Bhuapur, TangailSadaf Medicine Corner, Principal Ibrahim Khan Mazar Road, Bhuapur, Tangail.Beside Ibrahim Khan College
TangailMadhupurCustomer Care – Madhupur, TangailAR Electronics, Holding No: 686 Madhupur Bus Stand, Madhupur, Tangail.Ground floor of Agrani Bank Building.
TangailMirzapurCustomer Care – Mirzapur, TangailShahin Electric, 227 Bongshai Road, Mirzapur, TangailNear Bypass
TangailNagarpurCustomer Care – Nagarpur, TangailMobile Zone, College road, Nagarpur bazar, Nagarpur, Tangail.Battola More
TangailSakhipurCustomer Care – Sakhipur, TangailArif Telecom, SAS Tower(1st Floor), Shah Kamal Road, Sakhipur, Tangail.West side of Fuara Chattar
ThakurgaonRanisankailCustomer Care – Ranisankail, ThakurgaonDolon Telecom, Chowrasta More, Ranisankail, ThakurgaonOpposite of Islami Bank

List Of Customer care centers 

In these centers, you can solve your problems, usually deeper problems for which you cannot get support from a customer care center.  

Here are the customer care centers:

Source: Bkash official website 

Dhaka Bkash customer care

 Mohakhali Customer Care Center – SKS Tower, Ground Floor, 7 VIP Road, Mohakhali, Dhaka – 1206.

Banglamotor Customer Care Center – Nasir Trade Center, 1st Floor, 89, Bir Uttam C.R Datta Sarak, Dhaka-1205.

Jatrabari Customer Care Center – Rohama Complex, Ground Floor, 314/A/6, South Jatrabari, Dhaka-1204.

Gazipur Bkash customer care

Baten Bhaban, 1st Floor,  494 Bashir Sarak, Joydebpur, Gazipur.

Bkash customer care Tangail 

Based Khan Tower, 1st Floor, Holding No: 0117-00, Victoria Road, Tangail.

Mymensingh Bkash customer care

River Edge, 1st Floor, 10/a, Bisweshari Devi Road, Mymensingh.

Chittagong Bkash customer care 

Agrabad Customer Care Center – Agrabad Center, 2470/A, Chowmuhani, Ground Floor, SK Mujib Road, Chittagong-4100.

Muradpur Customer Care Center –  Islam Tower, Ground Floor, 59 CDA Avenue, Muradpur, Chittagong.

Sylhet  Bkash customer care

JR Tower, 1st floor, 23 ABAS, Jail Road, Sylhet-3100.

Khulna Bkash customer care

 Ishraq Plaza, 1st floor, Plot: 43-44, Majid Sarani, Shib Bari Moor, Khulna.

Barisal Bkash customer care

Rahmat Manjil Complex, 1st Floor, Gorachand Das Road, Bottala, Barisal.

Rangpur Bkash customer care

AZ Tower, 1st floor, 34-35 Station Road, Rangpur  Sadar, Rangpur.

Bogra Bkash customer care

324 Jhowtola, Borogola, Kazi Nazrul Islam Road, Bogra Sadar, Bogra.

Rajshahi Bkash customer care

61 Chand Sons Shopping Complex, 1st Floor, New Market, Boalia, Rajshahi.

Bkash customer care Jessore 

Hasan Mansion, 1st Floor, M M Ali Road, Maik Potti, Jessore.

Comilla Bkash customer care

Roy Complex, Ground Floor, 115/2 Nazrul Avenue, Kandirpar, Comilla.

Faridpur Bkash customer care

A M Tower, 32/1/A, 1st Floor, Chandra Kant Road, West End Para, Gowal Chamot, Faridpur- 7800.

Frequently Asked Questions On Bkash customer care

What is the daily office time of Bkash customer care?

  • Saturday to Thursday 10 AM – 6 PM. 

Is it a 24/7 service? 

  • Yes, you can make transactions 24/7.

Do I need a National ID to open a Bkash account?

  • Yes.

Is there any account opening charge?

  • No.

Do I need a Bank account to open Bkash?

  • No.

Final Verdict

Bkash customer care service is a great way to solve all types of Bkash issues in your home. Simply follow those steps to get quick responses and solve your problems. Hope you got an idea about Bkash customer care.

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